• Paint Protection Film

  Manufacturer product warranty

  [CONFIRM: XPEL Ultimate Plus product term]

  • · Yellowing, hazing, and cracking of the film
  • · Loss of self-healing performance
  • · Edge lifting or delamination on correctly prepared panels (film-stress failure)

  Masilar install workmanship

  Two years

  • · Edge lifting from incorrect surface preparation
  • · Bubbles or contamination trapped under the film
  • · Miscut edges or visible seams that should not exist

• Ceramic Coating

  Manufacturer product warranty

  [CONFIRM: actual ceramic product + real manufacturer warranty term]

  • · Loss of hydrophobic beading on properly maintained paint
  • · Premature degradation under normal use
  • · Visible coating failure from product defect

  Masilar install workmanship

  Two years

  • · Streaking or high spots from application
  • · Coating missing from areas that should have been covered
  • · Holograms from incorrect leveling

• Window Tint

  Manufacturer product warranty

  Lifetime of original ownership

  For as long as the original owner keeps the vehicle and the original install is intact, with proof of install on file. Not transferable — once the vehicle is sold, the tint warranty ends.

  • · Colour shift or fading toward purple
  • · Failure of the IR-rejection layer below stated specification
  • · Adhesive degradation causing delamination

  Masilar install workmanship

  Two years

  • · Bubbles from incorrect application technique
  • · Edge lifting from incorrect tucking
  • · Contamination trapped between film and glass (dust, hair, fingerprints)

• Detailing & Paint Correction

  Masilar workmanship

  Thirty days

  • · Return of swirls in the same panels we corrected
  • · Holograms or buffer trails left by our work
  • · Pre-correction marring not addressed during the appointment

Every service carries two warranties that work together. The manufacturer product warranty — passed through to you on the strength of our installer certification — covers the film or coating material itself for the period the manufacturer specifies. The Masilar install workmanship warranty covers the quality of our installation: edges, preparation, application, contamination. The two have different durations because they cover different things.

Every appointment is documented with pre-, mid-, and post-install photographs. These photographs establish the baseline that lets us determine, in any later claim, whether an issue is a product defect (manufacturer's warranty applies) or an install defect (Masilar's workmanship warranty applies).

Both warranties are transferable to a subsequent owner once during their coverage period, provided the vehicle is presented to us for a short re-inspection. There is no fee for the transfer. The one exception is the tint manufacturer's lifetime warranty: it is bound to the original owner and is not transferable — see the tint coverage card above.

Both warranties exclude damage from causes outside the install itself. The following apply equally to the manufacturer product warranty and the Masilar install workmanship warranty:

• Impact damage from stones, road debris, or collision — the film absorbed the hit as designed; the film is consumable in that scenario
• Damage from automatic car washes with abrasive brushes, harsh alkaline shampoos, or solvent-based detail sprays
• Damage from third-party polishing, machine compounding, or chemical strips performed by another shop after our delivery
• Pre-existing paint condition disclosed in the inspection report and accepted by you at booking
• Environmental fallout — tree sap, bird droppings, fuel spillage, industrial fallout — left on the surface for longer than 72 hours without rinse

To keep the warranty valid, please follow these light-touch guidelines:

• Wait 14 days before the first full wash after PPF or ceramic coating
• Hand wash with pH-neutral shampoo and two clean mitts
• Avoid abrasive automatic car washes; use a touchless wash if unavoidable
• Rinse off bird droppings, tree sap, and bug residue within the same day

We will give you the full care card at delivery, with product recommendations and a maintenance schedule sized to how often the vehicle is driven.

Reach out to us with the booking ID, a short description of the issue, and a few photographs. We will schedule a free inspection within five working days of receipt.

If the issue is covered, we will repair or re-install at no charge. If the cause is outside cover, we will say so honestly — and quote you the remediation at our standard rate, with no obligation to accept.

Claims by email: contact@masilar.com. Claims by phone: +213 5 63 14 68 34.

Some film and coating manufacturers offer a registered warranty in the customer's own name. Where this is available — XPEL Ultimate Plus and GYEON Quartz coatings, in particular — we register the warranty for you at delivery and the certificate is sent to your email on file. Keep that email; it is your portable proof.

This warranty does not replace your statutory rights as a consumer under Algerian law. The headline numbers above are the practical cover we stand behind; the law floor underneath them is shorter but always available.

If anything in this page is unclear, ring the studio. We would rather walk you through it than have you puzzle through legalese.